Health & Safety Update

If you have ever sailed or worked on a cruise ship, you know that safety is the number one priority. As you may have read, NCLH has teamed up with RCCL to create the Healthy Sail Panel. This panel will oversee all of the new onboard standards in Health and Safety, to ensure that when we do return to sailing, we will be able to maintain the healthiest workplace for our crew and supply peace of mind to our guests. But what about our land-based operations?

Since the inception of Norwegian Creative Studios, the Tampa based Operations and Facility team have been collaborating with our experts in Miami to make sure that we provide the same level of care to our team members during rehearsals that they receive onboard. From our Hotel department advising on laundry requirements, to our Housekeeping and Medical teams overseeing products used and cleaning schedules.

NCL CORPORATE OFFICE, MIAMI, FL

From the planning stages of our expansion and since the start of the Covid-19 pandemic, we have been working even closer with our experts in Miami on what new protocols will be in place and what improvements we will need to make. Although we are still working diligently on developing our new standards and requirements, I am excited to tell you about changes we have/are making to ensure a safe workplace when operations start again in the near future.

Some of the small things we’ve done so far include the following:

• Upgraded the filters in all of our HVAC units to a higher MERV rating, making sure the air we breathe is as clean as possible.
• Installed “stepNpulls” on restroom doors to decrease touchpoints around the building.
• Hired a Day Porter to the studios to help continuously clean high traffic areas, including rest and breakrooms.

By far, the largest challenge has been how we ensure that from arrival to departure; apartments, vehicles, studios and costumes are all sanitized and virus free for team members. We strive to achieve this by installing a new machine in Tampa, that will allow us to make a chemical onsite, called Hypochlorous Acid. The solution produced will be used to fog all spaces and surfaces, killing bacteria and viruses. It is highly effective yet completely safe for fabrics and can be inhaled and consumed with no adverse effects. These machines are already on board some of our vessels and will continue to be installed throughout the fleet. Installing these mechanisms represent a huge investment in the well-being of our crew and I’m excited to have this state-of-the-art technology in Tampa.

Hypochlorous Acid Generator

These new changes, along with the recommended protocols by our Healthy Sail Panel, the CDC and our Chief Medical Officer, will ensure that when we return to service, your health and safety is being looked after behind the scenes. Therefore, you can focus on learning, teaching, working and creating during your stay at the Norwegian Creative Studios.

Until we return, stay safe and stay healthy.

For More Information on Norwegian’s Healthy Sail Panel partnership with Royal Caribbean Cruise Line, please visit: www.ncl.com/why-cruise-norwegian/book-with-confidence/joint-panel