VISION
Be the cruise line of choice.

MISSION
To provide a consistently superior cruise vacation by exceeding customer expectations and embracing our passion for innovation that delivers freedom and value for our guests, travel partners, team members and shareholders.  

Position Responsibilities

• Manages the game play system and any updated game material as needed
• Train with Fremantle Game Designer to learn all system specifics
• Troubleshoot any issues that may arise through the game play system
• Run the Game Play computer during all shows and rehearsals
• Runs game show system while communicating with the game host during the show.
• Maintain, troubleshoot, and upkeep the RFID program for Supermarket Sweep.
• Assist PSM with any show updates as needed.
• Assist Game Show Coordinator and Production Stage Manager with the registration and audience random selection process during shows.
• Assist Game Show Coordinator and Production Stage Manager with the audition process of game shows as required.
• Assist Coordinator with any prize fulfillment documentation and requirements.
• Create a weekly game play with the assistance of PSM and Coordinator.
• Report any issues with the game play system to the PSM as soon as possible.

Job Description

1. Generate a weekly report on all game system elements for each show for the PSM to add to the weekly voyage report.
2. Assist with other show needs as required
3. Other job related functions as assigned

Knowledge and Experience

Education

1. High School diploma required
2. Bachelor’s Degree or equivalent experience in Information Technonolgy, Technical Entertainment is preferred.

Experience

1. Operating gaming consoles, following cues during a live theatrical performanace and production management.
2. Must have a good understand of production workflow, hands on experience of reality and studio based productions
3. Knowledge of cruise line entertainment and experience working on a cruise ship preferable.

Knowledge & Experience

• Have the ability to create budgets, schedules, and full-scale production plans.
• Excel in project management, accounting, communication, and interpersonal skills
• Team-oriented but able to work alone where applicable
• Must be, organized, accurate, articulate, responsible, flexible, resourceful, self-motivated, and able to delegate
• Able to work under pressure and meet deadlines in a fast-paced environment
• Able to work colabratively with internal and external clients
• Adept at communication, articulate, high level of English verbal, reading, and writing competency
• Proficiency in Microsoft Windows, Office, Outlook, Word, Excel, Powerpoint, Q-Lab and basic A/V equipment
• Must have working knowledge of the different departments that are involved with the show production
• Must be able to navigate advanced features of the Windows 10 Pro Operating System
• Must have basic knowledge of Computer Networking, Dante Audio and DMX Lighting Control
• Must have the ability to learn new software and technological updates for the game show systems
• Exercise strong logic and reasoning skills during game play Have excellent communication skills

Attributes

• Ability to effectively and professionally communicate with internal & external contacts from a remote location (ship) 
• Critical thinking, problem solving skills required 
• Passionate about hospitality and customer service driven 
• Must have a professional appearance and good hygiene 
• Respect for all co-workers & guests 
• Pride in your work by creating positive energy, excitement, and fun 
• Able to work 7 days a week with long hours for entire contract length 
• Demonstrate positive behaviors: smiling, being polite and courteous 
• Able to develop a camaraderie with diverse team members 
• Ability to live in close quarters, share limited space

Physical Requirements

• While performing the essential functions of this job, all team members are required to stand; walk long distances on the ship; use hands to touch, handle or feel; reach with hands and arms; talk, hear, taste and smell. All vessel positions require repetitive motion of bending, climbing, going up and down stairs and lifting more than 25 pounds. This job requires specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• All team members must be physically able to participate in emergency life saving procedures and drills. All vessel positions require full use and range of arms and legs as well as full visual, verbal and hearing abilities to receive and give instructions in the event of an emergency including the lowering of lifeboats.
• Work within different temperature changes—indoors to outdoors.
• Able to pass basic safety course.
• This is a minimal description of duties. Other work requirements may be necessary and assigned as business or maritime law dictates.